1. Mô tả công việc
- Nhập và xử lý dữ liệu theo yêu cầu của khách hàng
2. Yêu cầu công việc
- Biết đánh máy vi tính
- Siêng năng, sẵn sàng tăng ca khi có yêu cầu
- Ưu tiên ứng viên có kinh nghiệm làm việc
3. Thời gian làm việc
Ca xoay: Mỗi tuần luân phiên 1 tuần làm ca ngày và 1 tuần làm ca đêm. Làm việc 5 ngày/tuần, nghỉ 2 ngày theo lịch luân phiên (có thể là Thứ Bảy & Chủ Nhật, Thứ Năm & Thứ Sáu, hoặc Thứ Hai & Thứ Ba).
Ca đêm: (từ 19h- 6h00), làm việc 5 ngày/tuần (có thể là Thứ Bảy & Chủ Nhật, Thứ Năm & Thứ Sáu, hoặc Thứ Hai & Thứ Ba).
4. Quyền lợi được hưởng
- Lương cơ bản + thưởng hiệu suất công việc + Phụ cấp ca đêm từ 500.000 đến 1.100.000 + Lương ca đêm 30%
- Đầy đủ chế độ phúc lợi: BHXH, Bảo hiểm sức khỏe tai nạn, khám sức khỏe định kỳ, du lịch nghỉ mát hàng năm…
Lưu ý: làm việc tại Công ty, được trang bị máy tính và đào tạo trước khi làm việc.
THÔNG TIN LIÊN HỆ
Liên hệ Phòng Nhân sự: Ms. Thảo (02926 52 52 12)
Mail: thao.tran.1@spsglobal.com
Địa chỉ nhận hồ sơ và làm việc: Lầu 2, TTGT Việc làm Thanh niên
Số 41 CMT8, Phường Cái Khế, TP. Cần Thơ
Thời gian nhận hồ sơ: Từ ngày 23/01/2026 đến 15/02/2026
Ưu tiên hồ sơ gửi đến sớm.
Hoặc ứng viên có thể ứng tuyển trực tuyến: Click vào đây

1. JOB DESCRIPTION
• Manage and oversee the workflow of large-scale banking data processing BPO teams in Ho Chi Minh City and Can Tho.
• Ensure smooth daily operations, meeting predefined targets in quality, turnaround time (TAT), and productivity.
• Take full ownership of project performance, service delivery, and operational efficiency during the night shift.
• Coordinate with Project Onboarding Executive and Customer Management Department (CMD) to:
o Provide accurate inputs and feasible solutions for new business opportunities.
o Participate in customer training sessions to collect and clarify business requirements.
• Develop and implement detailed project plans, including resource planning, training plans, testing, and UAT to ensure successful project implementation.
• Coordinate with relevant internal departments during project testing and knowledge transfer.
• Guide, support, and supervise Service Assistants and operational teams throughout project execution.
• Monitor project performance on a daily basis and proactively make improvements or adjustments when necessary.
• Maintain close communication with customers to understand their needs and ensure high levels of customer satisfaction.
• Prepare reports, handle escalations, and raise issues to senior management when risks or matters exceed assigned authority.
2. JOB REQUIREMENTS
Education
• University degree (preferred majors: Business Administration, Information Technology, Finance, Banking, Human Resources, or related fields).
Technical Skills & Experience
• Minimum 2–3 years of working experience in production services, BPO operations, project management, or human resource management.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong presentation skills, with the ability to clearly present project performance, insights, analysis, and proposals to US clients and internal stakeholders.
• Good command of English, both written and verbal, for daily communication with international clients.
• Flexible working hours to join late-night or early-morning calls with US customers.
• Experience in banking services or financial document processing is a strong advantage.
Soft Skills
• Leadership and team supervision skills.
• Strong communication, negotiation, and interpersonal skills.
• Problem-solving and analytical thinking skills.
• Planning, organizing, and multitasking abilities.
• Ability to work effectively both independently and as part of a team.
Personal Attributes
• High sense of responsibility and ownership.
• Ability to work under pressure in a fast-paced environment.
• Proactive, innovative, and improvement-oriented mindset.
• Hardworking, flexible, and committed to long-term development.
3. WORKING TIME
• Fixed Night Shift: 20:00 – 05:30
• Working 5 days per week, days off on Tuesday and Wednesday
• Willing to work flexibly according to project and client requirements.
4. BENEFITS
• Competitive and performance-oriented salary package.
• Performance bonus, project-based incentives, and annual salary review.
• Night shift allowance in accordance with company policy.
• Full benefits package, including:
o Social Insurance, Health Insurance, Unemployment Insurance
o Private health & accident insurance
o Periodic health check-ups
o Annual company trips and team-building activities
• Professional training and continuous development programs.
• International, professional, and dynamic working environment.
• Career advancement opportunities within SPS Global with over 7,500 employees worldwide.
5. CONTACT INFORMATION
Human Resources Department – SPS Vietnam : Ms. Thao Tran
Email: thao.tran.1@spsglobal.com
Phone: 02926 52 52 12
Address: 2nd Floor, Youth Employment Service Center, No. 41 Cach Mang Thang 8 Street, Cai Khe Ward, Can Tho
Application Deadline: February 15, 2026
Early applications are highly encouraged.
Application Link:
- Send your CV directly to the email: thao.tran.1@spsglobal.com
- Việc làm Service Manager Night Shift - CÔNG TY TNHH SPS VIETNAM CN CẦN THƠ